Updated terminal access policy
As of Jan. 18, only passengers with valid boarding passes and airport employees on-duty can enter the terminal. Exceptions:
- A support person for a traveller with accessibility needs.
- Someone accompanying a minor travelling alone.
- Guests at the Calgary Airport Marriott In-Terminal Hotel.
- Pre-approved accredited media.
All other exceptions must be pre-approved by YYC Security and Operations.
These steps are in place to reduce the number of people at the airport and help limit the spread of COVID-19. This new requirement is a change from our previous recommendation to guests and employees.
We’re sharing this update on our digital channels and with frontline workers to help assist and inform in the moment. Signage on departures and arrivals doors reflect this new message.
We appreciate everyone’s support to make sure this happens consistently as dedicated enforcement will not be available. For escalated staff or guest interactions, we encourage Team YYC to contact the Integrated Operations Centre at (403) 735-1300 option 5.